FAQs
Have a question? We're here to help.
Is shipping free?
Yes, shipping is free for all orders over €200. For smaller orders, shipping costs are calculated at checkout.
When will I receive my order?
Delivery times are generally 7–14 business days, depending on the destination. Once shipped, you will receive an email with the tracking code to follow your package.
Can I change or return my order?
Yes, you can request an exchange or return within 14 days of receipt, provided the product is in its original, unused condition. Contact us and we will assist you with the process.



