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Shipping Policy

Last updated: [2026/05/15]

Thank you for choosing our store. Here you will find all the information regarding the shipping of your orders.


1. Processing Times

All orders are processed within 7-14  business days after payment confirmation.
During peak periods, processing times may experience slight delays.


2. Shipping Times

Delivery times vary depending on the destination:

  • Italy: 5–10 business days
  • Europe: 5–12 business days
  • International: 7–15 business days

These times are indicative and may vary due to the courier or external factors.


3. Shipping Costs

Shipping costs are calculated at checkout.
In some cases, we may offer free shipping on certain products or promotions.


4. Order Tracking

Once your order is shipped, you will receive an email with the tracking number.
You can monitor the status of your shipment at any time.


5. Delivery Delays

We are not responsible for delays caused by:

  • logistics couriers
  • customs (for international shipments)
  • unforeseen external events

However, we will do our best to help you resolve any issues.


6. Incorrect Address

Please ensure that you enter the shipping address correctly.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

If you notice an error, please contact us immediately, and we will do our best to correct it before shipping.


7. Undelivered Packages

If a package is returned due to:

  • incorrect address
  • failure to pick up
  • incomplete information

additional charges may apply for re-shipping.


8. Contact Us

For any questions about shipping:


Email: Fufujapanstore@gmail.com